On October 30, 2006, we started this important journey of changing the face of air travel in Nigeria and across West Africa.
We made a promise to make travel with us safe, comfortable and reliable by employing the most modem equipment manned by highly trained and experienced crew. We launched our domestic operations using brand new, state-of-the-art, Bombardier CRJ900 aircraft we were, in fact, the Canadian based manufacturer's African launch customer for this aircraft type. Though it seems like only yesterday, we are glad to announce that your airline is now 7 years old.
Seven years down the line, we look back with humility at the distance travelled and gather ourselves for the journey ahead towards our goal of becoming Africa's premier airline. For the here and now, however, any success achieved must be rightly ascribed to your unwavering loyalty and support. From the depth of our heart, we say a very big thank you.
Thank you for believing in us; thank you for demanding better from us; and thank you for challenging us (daily) to reach greater heights. As we celebrate our 7th anniversary as an airline (and your number one choice for travel within Nigeria, Africa and across our intercontinental network) we want to renew our commitment to providing you a safe, comfortable and reliable airline of which you can be truly proud. We will continue with our tradition of deploying state of the art equipment. We are proud to say that today; we remain the only Nigerian airline operating new, modern aircraft with Next Generation (NG) leading-edge design and technology. Our fleet of 25 aircraft (2 Airbus A340-500, 2 Airbus A330-200, 4 Boeing 737-800NG, 9 Boeing 737-700NG, 4 Bombardier CRJ900, 2 Bombardier Q400 and 2 Hawker 800XP Executive Jets) currently enjoys an average age of 6.5 years only.
World Class Maintenance The above notwithstanding, a modern fleet is, in the final analysis, only ever as good as both the maintenance service provider and governing maintenance programme. To this end, we have been resolute in our determination to marry our world-class fleet together with equally world-leading maintenance service providers such as Lufthansa Technik, Lufthansa Cityline, Iberia Engineering and Samco Engineering. These "full service, in-country" relationships have been secured under long-term contracts thus reaffirming our commitment to your continued travel safety.
Our safety record is as a result of our fastidious adherence to standards set by the Nigerian Civil Aviation Authority (NCAA) and the International Civil Aviation Organisation (ICAO). Currently, Arik Air is the only Nigerian airline registered under the auspice of the "International Air Transport Association (lATA) Operational Safety Audit" (IOSA for short). "IOSA" is the benchmark for global safety management in airlines and is the primary prerequisite for membership of lATA. Arik Air has been (and remains) a fully-fledged member of lATA since 2011.
Our renewed focus is on the introduction and deployment of technologies that will not only increase your in-flight travel comfort but will also avail you of more convenient avenues by which to book flights, get updates on your travel, contact us and check-in for your scheduled travel.
For instance: Arik Air's new-look website (Arikair.com) provides a safe and simplified booking system with check-in online facilities. While our mobile site (m.arikair.com) offers modern travelers the ability to search, select, book and pay for our services whilst on the move. Arik Air's mobile app is the next step in Arik's mobile technology evolution and will be available to all our guests as from December 2013. These, and many more services to come (such as our soon to be re-launched loyalty program), underscore our commitment to deliver you a world-class travel experience built on our core values of safety, reliability, comfort and convenience.
Your abiding faith in our operations is what has kept us going these past seven years and we cannot but thank you for this. We implore you to keep supporting us with your patronage and loyalty. Together we can make Arik Air not only the pride of our great country Nigeria but also of Africa and, ultimately, the World at large.