Arik Wings Plus

Arik Wings Plus gives you wings by rewarding members with miles for flights. Read here for details on how to become a member, or check your account for mileage accruals, available rewards, terms & conditions and all other information regarding this service.

Becoming a member

Currently, registration for Arik WingsPlus is online only. Members can register on www.arikwingsplus.arikair.com or call our call centre on +234 (0)1 2799999 and our call center agents can register you. A mail will be sent to you subsequently with your registration number welcoming you to the program. Completing the enrollment process is a confirmation that you have read Terms & Conditions fully and that you agree to be bound by these Terms & Conditions for the duration of your Membership. These Terms will apply each time you seek to earn Miles or to redeem Miles for Rewards. These terms and conditions may be changed periodically with or without prior notice. However, an updated version will be available on the website www.arikwingsplus.arikair.com

Earning Miles

Upon the activation of your Account, Miles can be earned according to the class of travel booked, paid for and ticketed and not the class of travel flown. Members shall be entitled to earn Miles on Qualifying Flights only.

The table below sets out the Miles that can be earned from flying on relevant Qualifying Flights. The Miles listed below are in respect of a one way Sector only. Currently, miles can only be earned on Arik Air Regional and International Routes.

ONE WAY MILEAGE ACCRUAL

CLASS

LOS-JFK
/JFK-LOS

LOS-LHR
/LHR-LOS

LOS-JNB
/JNB-LOS

Regional

Business

5000

3000

2500

800

Full Economy

1500

1000

800

250

Discounted Economy

750

500

400

125

Miles have no cash value and are valid for a period of 2 years only from the day they are credited to your Account.

Crediting Miles to Your Account
 

Arik shall only credit Miles to an Account on receipt of an original boarding pass from a Qualifying Flight with the Member’s relevant Membership Number written in manuscript on that boarding pass. We reserve the right to refuse to issue any Miles where the Membership Number does not match the name that we have on file for that Member.

We shall credit Miles to Accounts through the following procedure:

  • the original boarding pass (with Membership Number inscribed) for the Qualifying Flight should either be hand delivered to your local sales office or posted by you
  • we shall credit Miles to your Account, subject to your compliance with the remaining provisions of these Terms, within seven (7) days of receipt of your boarding pass;
  • we shall send you an email once Miles have been credited to your Account, confirming the amount of Miles credited to that Account.

If for whatever reason Miles have not been properly credited to your Account then it is your responsibility to notify us of any discrepancies with your Account and to ensure that your Account is credited with the correct amount of Miles for any given Qualifying Flight. Please contact us at frequentflyer@arikair.com if you believe that any error has occurred on your Account as soon as you become aware of it.

Any request for Miles to be credited to your Account must be made within 6 months of the date of the Qualifying Flight otherwise any Miles associated with that flight will become null and void.

Available Rewards

The table below provides details of the number of Miles that we require you to redeem in exchange for a Reward Flight. The figures are based on redemption for a one way Sector and if you wish to make a return journey, the number of Miles redeemed will need to be doubled accordingly.

ONE WAY MILEAGE REDEMPTION

CLASS

LOS-JFK
/JFK-LOS

LOS-LHR
/LHR-LOS

LOS-JNB
/JNB-LOS

REGIONAL

DOMESTIC 
(Nigeria)

Business

50,000

30,000

25,000

8,000

5,000

Economy

15,000

10,000

8,000

2,500

2,000

Upgrade

35,000

20,000

17,000

5,500

3,000

To earn miles on qualifying routes, original boarding passes should be returned to your local Arik Air ticket office clearly marked “attention of the Frequent Flyer Manager”, or sent to the Frequent Flyer Centre at the following address:

Frequent Flyer Manager

Arik Air Limited
Arik Air Aviation Centre
Murtala Muhammed Airport (Domestic Wing)
PO Box 10468, Ikeja Lagos, Nigeria.

Members Redeeming Miles for Rewards

Requests and bookings relating to Rewards should be sent to Frequent.Flyer@arikair.com . All requests and communications with respect to the redemption of Miles must include your Membership Number and your name. We reserve the right to refuse to issue any Rewards in the event that you fail to provide us with your Membership Number and name or in the event that the Membership Number provided does not match the name on that Account.

All bookings relating to Rewards must be made a minimum of fourteen (14) working days prior to your date of departure.