News Alerts

16 Oct 2014

Arik Air Launch International payment on mobile platform

 

Arik Air has now activated international payment on the airline’s Mobile platform, the Arik Air Mobile App. Guests from anywhere in the world can download the Arik Air Mobile App, access the Mobile Arik Air Site, search for tickets, select flights and pay using their VISA Credit and Debit cards, as well as MasterCard Debit and Credit cards.

Guests can also pay for their tickets in the following currencies: Dirham (AED), US Dollars (USD), South African Rand and Pounds Sterling using their Mobile devices (IOS Apple products, Android, Blackberry, Windows and all smart phones).

Please visit m.arikair.com or access the Arik Air Website from your smart phones.

15 Oct 2014

London Heathrow T4 – New check-in area for Arik Air

Arik Air check-in area will be moving from Zone E to Zone F at London Heathrow Terminal 4 as from Sunday 26th October 2014.

For more information please download Heathrow T4 map here or visit www.heathrowairport.com

 

30 Sep 2014

Arik Air Launch Frequent Flyer Programme – Arik Affinity Wings

Join Arik Affinity Wings

Customers can join the programme by logging on to Arikaffinitywings.com and completing an online enrolment form where they will receive 1000 bonus Affinity Miles along with a personal Affinity Wings membership number. Once redeemed, miles can be used to fly to any destination on Arik Air’s roster, upgrade tickets and make payments for excess baggage. Furthermore, Affinity Wings membership is free and members will automatically be entitled to exclusive benefits, such as extra baggage allowance, access to Arik Air’s business lounges and priority check-in at the airport.

Members will begin at Affinity Wings Pearl membership level, automatically moving to Bronze, Silver and Gold as they clock up Affinity points and enjoy increasing benefits.

The Arik Affinity Wings programme is part of a raft of changes being rolled out to enhance the airline’s customer experience and to cement Arik Air’s position as the market leader in Nigerian and West African Aviation.

 

Dr Michael Arumemi-Ikhide, Arik Air’s Global Chief Executive Officer, commented:

“Arik Air has been the success story of Nigerian commercial aviation and we are delighted to be able to rewards the loyalty of our customers by offering a frequent flyer program. Affinity Wings is just one in a long line of upgrades to our customer offering and we plan on announcing a number of additional benefits to the program over the coming months.

“As the number one airline in Nigeria we have an obligation to ensure we constantly strive to enhance the service we offer travelers who fly with us. As a consequence this programme serves as an important vehicle via which we should seek to appreciate and reward our valued guest for their continued loyalty and affinity with Arik Air. ” 

29 Sep 2014

Arik Air resumes flights to Banjul

Arik Air, West Africa’s largest commercial carrier is resuming flight services to Banjul, Gambia from Wednesday, October 1, 2014.

Arik Air will now be operating three weekly flights from both Lagos and Abuja to Banjul via Accra (Ghana) on Wednesday, Friday and Sunday. With this new schedule, Arik Air is allowing the Banjul route to sell three market segments on one operated flight (i.e. Banjul-Accra + Banjul-Lagos + Banjul-Abuja vice versa).

Outbound flight departs Lagos at 5:00 pm (local time), arrives Accra at 5:00 pm (local time) and leaves Accra for Banjul at 8:00 pm. From Abuja, the outbound flight departs at 6:10 pm (local time), arrives Accra at 7:00 pm (local time) and leaves for Banjul at 8:00 pm.

Arik Air’s Managing Director, Mr Chris Ndulue commented:

“We are pleased to resume flight operations into Banjul after the brief period of suspension due to the Ebola Virus Disease episode. The safety and security of our passengers and crew is always the airline’s top priority. As such, we are working with local and international health authorities to safeguard the health and well-being of our guests and staff as we resume operations into The Gambia”.

08 Sep 2014

Notice to guests

The Federal Government of Nigeria has mandated all passengers to complete a health screening form before boarding any flight within the country. Arik Air has started implementing this directive and all passengers on our flights are now required to present a filled health screening form before boarding. This form is available on our website and guests are advised to download a copy and fill before embarking on their journey.

Please fill out the attached.

W3-GO-LG-1406 Screening Form